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07.04.2020

We’re still here for you

Dear customers, partners and colleagues,

As the situation continues to develop, we are proud that our contingency planning is working and we remain open for the continued supply of our products, and both on-line and telephone support with our staff working remotely.

Our UK stocks are all safely housed at our logistics provider who are continuing to operate within the Government and NHS guidelines. We aim to deliver the majority of orders as usual, however we would appreciate your understanding that there may be extended lead times in certain instances. Additionally, we want to reassure you that our production facility in Germany remains operational, which allows a continued direct supply of bulk orders to site.

Please don't hesitate to contact us with project enquiries, technical queries or materials orders. You can call us between 08:30 and 17:00 Monday to Friday on 01785 819119; option 1 for technical, option 2 for orders and order queries and option 3 for accounts. Email us at info@triflex.co.uk, tech@triflex.co.uk and orders@triflex.co.uk. Lastly, you can ‘live chat’ with us and find up to date information online at triflex.co.uk.

We would like to take this opportunity to thank all our customers, partners and colleagues for their understanding during this challenging time.

Stay safe.

The Triflex Team